You will excel only by maximizing your strengths, never by fixing your weaknesses.

Your strongest life is built through a continuous practice of designing moment by moment.

CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.

Every company wants to know how to find and keep highly talented women in the workplace.

Life's tricky for women because they have to make more choices than men. And yes, choice is good, but boy, you better be an expert choice-maker.

Every time you make a rule you take away a choice, and choice, with all of its illuminating repercussions, is the fuel for learning.

Companies don't have one culture. They have as many as they have supervisors or managers. You want to build a strong culture? Hold every manager accountable for the culture that he or she builds.