It's odd that I'm a big name in America and not known in Britain.

Remember the Golden Rule? "Treat people as you would like to be treated." The best managers break the Golden Rule every day. They would say don't treat people as you would like to be treated. This presupposes that everyone breathes the same psychological oxygen as you. For example, if you are competitive, everyone must be similarly competitive. If you like to be praised in public, everyone else must, too. Everyone must share your hatred of micromanagement.

People quit managers, not jobs.

To get the best coaching outcomes, always have your 1-on-1's on your employee's turf not yours. In your office the truth hides.

Discover what you don't like doing and stop doing it.

Most of my work has been in corporations, studying how you build an organization that helps people to identify and work to their strengths.

When it comes to exploring your creative side, it's very easy to think of all the reasons you can't do it-you don't have the time, you don't have the money, etc.-but if you are truly passionate about expressing yourself, you can find a way. When you feel as though you can't do something, the simple antidote is action: Begin doing it. Start the process, even if it's just a simple step, and don't stop at the beginning. Take the next step and the next until what you've dreamed about begins to become reality.