Every company wants to know how to find and keep highly talented women in the workplace.
Marcus BuckinghamYou will excel only by maximizing your strengths, never by fixing your weaknesses.
Marcus BuckinghamCEOs the world over are fond of pointing to their workforce and saying "Our people are our greatest asset." And yet today, only two out of ten people think their assets are being well used at work.
Marcus BuckinghamThe best way to find out whether you're on the right path? Stop looking at the path.
Marcus BuckinghamForcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice....Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.
Marcus Buckingham