Clarity is the answer to anxiety. Effective leaders are clear.

You won't find a CEO who doesn't talk about a 'powerful culture' as a source of competitive advantage. At the same time, you'd be hard-pressed to find a CEO who has much of a clue about the strength of that culture.

The opposite of a leader isn't a follower. The opposite of a leader is a pessimist.

Getting after this terrible, avoidable waste of human potentiality is what gets me out of bed every morning.

Authenticity is your most precious commodity as a leader.

People quit managers, not jobs.

My point is, people really don't change very much.