Even though worker capacity and motivation are destroyed when leaders choose power over productivity, it appears that bosses would rather be in control than have the organization work well.

Listening is a reciprocal process - we become more attentive to others if they have attended to us.

Most people associate command and control leadership with the military.

Our growing addiction to the Internet is impairing precious human capacities such as memory, concentration, pattern recognition, meaning-making, and intimacy. We are becoming more restless, more impatient, more demanding, and more insatiable, even as we become more connected and creative. We are rapidly losing the ability to think long about any- thing, even those issues we care about. We flit, moving restlessly from one link to another.

Let's just keep asking ourselves this question: 'Is what I'm about to do strengthening the web of connections, or is it weakening it?'

Circles create soothing space, where even reticent people can realize that their voice is welcome.

Innovation is fostered by information gathered from new connections; from insights gained by journeys into other disciplines or places; from active, collegial networks and fluid, open boundaries. Innovation arises from ongoing circles of exchange, where information is not just accumulated or stored, but created. Knowledge is generated anew from connections that weren't there before.