There is no power for change greater than a community discovering what it cares about.

When we can lay down our fear and anger and choose responses other than aggression, we create the conditions for bringing out the best in us humans.

I think a major act of leadership right now, call it a radical act, is to create the places and processes so people can actually learn together, using our experiences

Too many problem-solving sessions become battlegrounds where decisions are made based on power rather than intelligence.

There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.

In this new world, you and I make it up as we go along, not because we lack expertise or planning skills, but because that is the nature of reality. Reality changes shape and meaning because of our activity. And it is constantly new. We are required to be there, as active participants. It can't happen without us and nobody can do it for us.

[A]ll change, even very large and powerful change, begins when a few people start talking with one another about something they care about.