All of us need better skills in listening, conversing, respecting one another's uniqueness, because these are essential for strong relationships.

I think we have to notice that the business processes we use right now for thinking and planning and budgeting and strategy are all delivered on very tight agendas.

Thinking is always dangerous to the status quo. [...] The moment you start thinking, you'll want to change something.

When we can lay down our fear and anger and choose responses other than aggression, we create the conditions for bringing out the best in us humans.

Relationships are all there is. Everything in the universe only exists because it is in relationship to everything else. Nothing exists in isolation. We have to stop pretending we are individuals that can go it alone

We each create our world by what we choose to notice, creating a world of distinction that makes sense to us. We then 'see' the world through the self we have created.

Organizations are now confronted with two sources of change: the traditional type that is initiated and managed; and external changes over which no one has control.