Aggression only breeds more aggression. It only creates more fear and anger.

These days, our senses are bombarded with aggression. We are constantly confronted with global images of unending, escalating war and violence.

Who you are depends on who you meet.

Nothing has given me more hope recently than to observe how simple conversations give birth to actions that can change lives and restore our faith in the future. There is no more powerful way to initiate significant social change than to start a conversation. When a group of people discover that they share a common concern, that's when the process of change begins.

In the past, it was easier to believe in my own effectiveness. If I worked hard, with good colleagues and good ideas, we could make a difference. But now, I sincerely doubt that.

I think it is quite dangerous for an organisation to think they can predict where they are going to need leadership. It needs to be something that people are willing to assume if it feels relevant, given the context of any situation

Perseverance is a choice. It's not a simple, one-time choice, it's a daily one. There's never a final decision.