Too many problem-solving sessions become battlegrounds where decisions are made based on power rather than intelligence.

Thinking is the place where intelligent actions begin. We pause long enough to look more carefully at a situation, to see more of its character, to think about why it's happening, to notice how it's affecting us and others

We each create our world by what we choose to notice, creating a world of distinction that makes sense to us. We then 'see' the world through the self we have created.

We could focus our efforts on discovering solutions that work uniquely for us.

we can't be creative if we refuse to be confused. Change always starts with confusion; cherished interpretations must dissolve to make way for what's new. Great ideas and inventions miraculously appear in the space of not knowing.

All of us need better skills in listening, conversing, respecting one another's uniqueness, because these are essential for strong relationships.

Power in organizations is the capacity generated by relationships. It is an energy that comes into existence through relationships.