Too many problem-solving sessions become battlegrounds where decisions are made based on power rather than intelligence.

Let's just keep asking ourselves this question: 'Is what I'm about to do strengthening the web of connections, or is it weakening it?'

I've wanted to see beyond the Western, mechanical view of the world and see what else might appear when the lens was changed

We've taken disturbances and fluctuations and averaged them together to give us comfortable statistics. Our training has been to look for big numbers, important trends, major variances. Yet it is the slight variations - soft-spoken, even whispered at first - that we need to encourage.

All of us need better skills in listening, conversing, respecting one another's uniqueness, because these are essential for strong relationships.

Thinking is always dangerous to the status quo. [...] The moment you start thinking, you'll want to change something.

Power in organizations is the capacity generated by relationships. It is an energy that comes into existence through relationships.