Thinking is the place where intelligent actions begin. We pause long enough to look more carefully at a situation, to see more of its character, to think about why it's happening, to notice how it's affecting us and others

Our willingness to acknowledge that we only see half the picture creates the conditions that make us more attractive to others. The more sincerely we acknowledge our need for their different insights and perspectives, the more they will be magnetized to join us.

We could focus our efforts on discovering solutions that work uniquely for us.

All of us need better skills in listening, conversing, respecting one another's uniqueness, because these are essential for strong relationships.

We have created trouble for ourselves in organizations by confusing control with order.

Organizations are now confronted with two sources of change: the traditional type that is initiated and managed; and external changes over which no one has control.

In our daily life, we encounter people we are angry, deceitful, intent only on satisfying ere is so their own needs. There is so much anger, distrust, greed, and pettiness that we are losing our capacity to work well together.