This is a world of process, not a world of things.

A world based on machine images is a world filled with boundaries. In a machine, every piece knows its place.

Surrendering to life offers some wonderful realizations. We learn we're capable of being in this dance, of working with whatever happens. We learn to trust ourselves and then others and, gradually, we learn that life itself can be trusted.

Let's just keep asking ourselves this question: 'Is what I'm about to do strengthening the web of connections, or is it weakening it?'

Nothing has given me more hope recently than to observe how simple conversations give birth to actions that can change lives and restore our faith in the future. There is no more powerful way to initiate significant social change than to start a conversation. When a group of people discover that they share a common concern, that's when the process of change begins.

They have eliminated rigidity, both physical and psychological, in order to support more fluid processes whereby temporary teams are created to deal with specific and ever-changing needs. They have simplified roles into minimal categories; they have knocked down walls and created workplaces where people, ideas, and information circulate freely.

We have created trouble for ourselves in organizations by confusing control with order.