Listening is such a simple act. It requires us to be present, and that takes practice, but we don't have to do anything else. We don't have to advise, or coach, or sound wise. We just have to be willing to sit there and listen.

Listening is a reciprocal process - we become more attentive to others if they have attended to us.

Hopelessness has surprised me with patience.

We would do well to ponder the realization that love is the most potent source of power.

When we can lay down our fear and anger and choose responses other than aggression, we create the conditions for bringing out the best in us humans.

We need to move from the leader as hero, to the leader as host.

Most people associate command and control leadership with the military.