I'm scared shitless of heights.

The Higher Education Industry is very analogous to the Newspaper industry. By the time they realize they need to change the costs to support their legacy infrastructure and costs will keep them from getting there.

It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.

Business is the marketplace of ideas.

It is called working your ass off. The difference is what you are willing to sacrifice. For every writer who wants balance in their life, there is a guy like me who gives up a lot to make their dreams come true. There is always going to be someone out there that knows they have to compensate for maybe having less talent with harder work and preparation.

Brains are far more important than money or connections. Everyone and anyone can create a business out of their bedroom.

I had been in the technology business for so long, I had seen the PC-bubble come and burst, I had seen the local area and wide area networking-bubble come and burst, it was no shock that the internet-bubble was going to burst.