I never look at the glass as half empty or half full. I look to see who is pouring the water and deal with them.

Nothing can kill the future dreams and goals of a new graduate than 50k of debt like an anvil over your head. I got to Indiana University not because I visited the campus and loved everything about it. I picked Indiana University because I saw a list of the top 10 business schools and it was the cheapest.

A long list. From getting cut from the high school basketball team, to getting fired from jobs, getting credit cards rejected and cut up. Rejection has only been a distraction, not a roadblock. “Every no gets me closer to a yes,” was the saying I used to use.

In these times of the "Great Recession", we shouldn't be trying to shift the benefits of wealth behind some curtain. We should be celebrating and encouraging people to make as much money as they can. Profits equal tax money. While some people might find it distasteful to pay taxes, I don't. I find it patriotic.

It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.

What I’ve learned is that if you really want to be successful at something, you’ll find that you put the time in. You won’t just ask somebody if it’s a good idea, you’ll go figure out if it’s a good idea.

Wherever there is change, and wherever there is uncertainty, there is opportunity!