Make no apologies for who you are.

Laughter is a release of tension. When influencing, make the other person laugh; you'll gain rapport instantly.

You must recognize that we train the people in our lives how to treat us.

Everything begins in thought and the reality is only our interpretation of the situation.

See your misfortunes as blessings.

People will always be more willing to give you things that they think you don't need.

Be interested rather than interesting