To forgive someone means to take away the power this person has over you.
Laughter is a release of tension. When influencing, make the other person laugh; you'll gain rapport instantly.
More is learned in pain than in pleasure.
Ask 'What' and 'When.' The 'How' will naturally be revealed.
Do exactly the opposite of what the sheep are doing in order to become the Shepherd.
It's not difficult to make money - it's different.