I believe every person has the ability to achieve something important, and with that in mind I regard everyone as special. A manager should feel this way about people, but it's an attitude that can't be faked. You've got to be honestly convinced that every human being is important.

Left unattended, problems only intensify.

Many women have made the mistake of changing their beliefs to accommodate their work; it must be the other way around. No circumstance is so unusual that it demands a double standard or separates us from our faith. No matter how fast the world changes, exemplary values must remain constant.

If you're good to your staff when things are going well, they'll rally when times go bad.

Give yourself something to work toward - constantly.

Don't let the negatives of life control you. Rise above them. Use them as your stepping stones to go higher than you ever dreamed possible

Everyone has an invisible sign hanging from their neck saying, 'Make me feel important.' Never forget this message when working with people.