The first step is the hardest – making a commitment to yourself, for yourself.

Dare to risk public criticism.

The speed of the leader is the speed of the gang.

Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.' Not only will you succeed in sales, you will succeed in life.

Some people drift through their entire life. They do it one day at a time, one week at a time, one month at a time. It happens so gradually they are unaware of how their lives are slipping away until it's too late.

I put a lot of emphasis on how to treat people. The reason for this is simple. The real success of our personal lives and careers can best be measured by the relationships we have with the people most dear to us - our family, friends, and coworkers. If we fail in this aspect of our lives, no matter how vast our worldly possessions or how high on the corporate ladder we climb, we will have achieved very little.

For every failure, there's an alternative course of action. You just have to find it. When you come to a roadblock, take a detour.