When you come to a roadblock, take a detour.
Sandwich every bit of criticism between two heavy layers of praise.
Everyone wants to be appreciated, so if you appreciate someone, don't keep it a secret.
I believe every person has the ability to achieve something important, and with that in mind I regard everyone as special. A manager should feel this way about people, but it's an attitude that can't be faked. You've got to be honestly convinced that every human being is important.
Every silver lining has a cloud.
Most people live and die with their music still unplayed. They never dare to try.