There's a big difference between a decisive manager and a tyrant.

I believe that you should praise people whenever you can; it causes them to respond as a thirsty plant responds to water.

Some of the most successful people managers are also the best listeners.

If I listen long enough, the person will generally come up with an adequate solution.

No matter how busy you are, you must take time to make the other person feel important.

A mediocre idea that generates enthusiasm will go further than a great idea that inspires no one.

Left eyebrow raised, right eyebrow raised.