Think in terms of what's good for the other person and success will seek you out.

good people managers are likely to listen more than they speak. Perhaps that's why we were given two ears and only one mouth.

People will support that which they help to create.

Whenever I meet someone, I try to imagine her wearing an invisible sign that says: MAKE ME FEEL IMPORTANT. I respond to this sign immediately, and it works wonders.

Fear is faith that it won't work.

I believe that there is no such thing as a subordinate. If the air-conditioning ceases to work in our building, then the repair technician becomes more important than the chairman of the board. We're all people working together toward a common objective.

We must have a theme, a goal, a purpose in our lives.