Another idea that is changing is that the leader must be one who can make quick decisions. The leader to-day is often one who thinks out his decisions very slowly.

Coercive power is the curse of the universe, coactive power, the enrichment and advancement of every human soul.

The best leader does not ask people to serve him, but the common end. The best leader has not followers, but men and women working with him.

Experience may be hard but we claim its gifts because they are real, even though our feet bleed on its stones.

The manager cannot share his power with division superintendent or foreman or workman, but he can give them opportunities for developing their power.

a little of the ready reliance on the expert comes from the desire to waive responsibillity, comes from the endless evasion of life instead of an honest facing of it. The expert is to many what the priest is, someone who knows absolutely and can tell us what to do. The king, the priest, the expert, have one after the other had our allegiance, but so far as we put any of them in the place of ourselves, we have not a sound society and neither individual nor general progress.

there is a pernicious tendency to make the opinions of the expert prevail by crowd methods, to rush the people instead of educating them.