What people often mean by getting rid of conflict is getting rid of diversity, and it is of the utmost importance that these should not be considered the same.

... orders come from the work, not work from the orders.

Fear of difference is fear of life itself.

The leader is one who can organize the experience of the group ... and thus get the full power of the group. The leader makes the team. This is pre-eminently the leadership quality - the ability to organize all the forces there are in an enterprise and make them serve a common purpose.

It is not opposition but indifference which separates men.

There is too great a tendency (perhaps encouraged by popular journalism) to deal with the dramatic moments, forgetting that these are not always the most significant moments. ... To find the significant rather than the dramatic features of industrial controversy, of a disagreement in regard to policy on board of directors or between managers, is essential to integrative business policies.

We can never catch up with life ... we shall always be eating the soft part of our melting ice and meanwhile the nice hard part is rapidly melting too.