What people often mean by getting rid of conflict is getting rid of diversity, and it is of the utmost importance that these should not be considered the same.

The leader is one who can organize the experience of the group ... and thus get the full power of the group. The leader makes the team. This is pre-eminently the leadership quality - the ability to organize all the forces there are in an enterprise and make them serve a common purpose.

if you wish to train yourself for higher executive positions, the first thing for you to decide is what you are training for. Ability to dominate or manipulate others? That ought to be easy enough, since most of the magazines advertise sure ways of developing something they call 'personality.' But I am convinced that the first essential of business success is the capacity for organized thinking.

The paradox of American democracy has been that its slogan of equal opportunity has meant, often, equal opportunity to get power over your fellows.

Majority rule rests on numbers; democracy rests on the well-grounded assumption that society is neither a collection of units nor an organism but a network of human relations.

In crowds we have unison, in groups harmony. We want the single voice but not the single note; that is the secret of the group.

Leader and followers are both following the invisible leader - the common purpose. The best executives put this common purpose clearly before their group. While leadership depends on depth of conviction and the power coming therefrom there must also be the ability to share that conviction with others, the ability to make purpose articulate. And then that common purpose becomes the leader.