Crowd action is the outcome of agreement based on concurrence of emotion rather than of thought.

In the small group then is where we shall find the inner meaning of democracy, its very heart and core.

the leader releases energy, unites energies, and all with the object not only of carrying out a purpose, but of creating further and larger purposes. And I do not mean here by larger purposes mergers or more branches; I speak of larger in the qualitative rather than the quantitative sense. I mean purposes which will include more of those fundamental values for which most of us agree we are really living.

Part of the task of the leader is to make others participate in his leadership. The best leader knows how to make his followers actually feel power themselves, not merely acknowledge his power.

We often tend to think that the executive wishes to maintain standard, wishes to reach a certain quality of production, and that the worker has to be goaded in some way to do this. Again and again we forget that the worker is often, usually I think, equally interested, that his greatest pleasure in his work comes from the satisfaction of worthwhile accomplishment, of having done the best of which he was capable.

Idealism and realism meet in the actual.

The divorce of our so-called spiritual life from our daily activities is a fatal dualism.