Crowd action is the outcome of agreement based on concurrence of emotion rather than of thought.

we should think not only of what the leader does to the group, but also of what the group does to the leader.

And the most successful leader of all is one who sees another picture not yet actualized. He sees the things which belong in his present picture but which are not yet there.

Unity, not uniformity, must be our aim.

Another idea that is changing is that the leader must be one who can make quick decisions. The leader to-day is often one who thinks out his decisions very slowly.

the best leaders try to train their followers themselves to become leaders. ... they wish to be leaders of leaders.

The conflict of chemistry we do not think reprehensible. If we could look at social conflict as neither good nor bad, but simply a fact, we should make great strides in our thinking.