There is too great a tendency (perhaps encouraged by popular journalism) to deal with the dramatic moments, forgetting that these are not always the most significant moments. ... To find the significant rather than the dramatic features of industrial controversy, of a disagreement in regard to policy on board of directors or between managers, is essential to integrative business policies.
Mary Parker FollettWe should never allow ourselves to be bullied by an either-or. There is often the possibility of something better than either of these two alternatives.
Mary Parker FollettIt is always the sign of the second-rate man when the decision merely meets the present situation. It is the left-over in a decision which gives it its greatest value. It is the carry-over in the decision which helps develop the situation in the way we wish it to be developed. The ablest administrators do not merely draw logical conclusions from the array of facts of the past which their expert assistants bring to them; they have a vision of the future.
Mary Parker Follettwe should think not only of what the leader does to the group, but also of what the group does to the leader.
Mary Parker Follett