we should think not only of what the leader does to the group, but also of what the group does to the leader.

The leader is one who can organize the experience of the group ... and thus get the full power of the group. The leader makes the team. This is pre-eminently the leadership quality - the ability to organize all the forces there are in an enterprise and make them serve a common purpose.

The conflict of chemistry we do not think reprehensible. If we could look at social conflict as neither good nor bad, but simply a fact, we should make great strides in our thinking.

there is a pernicious tendency to make the opinions of the expert prevail by crowd methods, to rush the people instead of educating them.

It is of equal importance with the discovery of facts to know what to do with them.

while the executive should give every possible value to the information of the specialist, no executive should abdicate thinking on any subject because of the expert. The expert's information or opinion should not be allowed automatically to become a decision. On the other hand, full recognition should be given to the part the expert plays in decision making.

Responsiblity is the great developer of men.