Crowd action is the outcome of agreement based on concurrence of emotion rather than of thought.
Mary Parker FollettOne of the greatest values of controversy is its revealing nature. The real issues at stake come into the open and have the possibility of being reconciled.
Mary Parker FollettWe often tend to think that the executive wishes to maintain standard, wishes to reach a certain quality of production, and that the worker has to be goaded in some way to do this. Again and again we forget that the worker is often, usually I think, equally interested, that his greatest pleasure in his work comes from the satisfaction of worthwhile accomplishment, of having done the best of which he was capable.
Mary Parker FollettImitation is for shirkers, like-minded-ness for the comfort lovers, unifying for the creators.
Mary Parker Follett