many rules could be made for the giving of orders. Don't preach when you give orders. Don't discuss matters already settled unless you have fresh data. Make your direction so specific that there will be no question whether they have been obeyed or not. Find out how to give directions and yet to allow people opportunity for independent thinking, for initiative. And so on and so on. Order-giving requires just as much study and just as much training as any other skill we wish to acquire.
Mary Parker FollettMajority rule rests on numbers; democracy rests on the well-grounded assumption that society is neither a collection of units nor an organism but a network of human relations.
Mary Parker Follettadministrative purpose usually outruns the facts. Indeed the administrative official's ardor for facts usually begins when he wants to change the facts!
Mary Parker FollettI am free when I am functioning here in time and space as the creative will. ... freedom by our definition is obedience to the law of one's nature.
Mary Parker Follett