many rules could be made for the giving of orders. Don't preach when you give orders. Don't discuss matters already settled unless you have fresh data. Make your direction so specific that there will be no question whether they have been obeyed or not. Find out how to give directions and yet to allow people opportunity for independent thinking, for initiative. And so on and so on. Order-giving requires just as much study and just as much training as any other skill we wish to acquire.
Mary Parker FollettI am free when I am functioning here in time and space as the creative will. ... freedom by our definition is obedience to the law of one's nature.
Mary Parker FollettThe state accumulates moral power only through the spiritual activity of their citizens.
Mary Parker FollettCrowd action is the outcome of agreement based on concurrence of emotion rather than of thought.
Mary Parker FollettIt is possible to conceive conflict as not necessarily a wasteful outbreak of incompatibilities, but a normal process by which socially valuable differences register themselves for the enrichment of all concerned.
Mary Parker Follett