Leadership is not defined by the exercise of power but by the capacity to increase the sense of power among those led. The most essential work of the leader is to create more leaders.

if you wish to train yourself for higher executive positions, the first thing for you to decide is what you are training for. Ability to dominate or manipulate others? That ought to be easy enough, since most of the magazines advertise sure ways of developing something they call 'personality.' But I am convinced that the first essential of business success is the capacity for organized thinking.

We often tend to think that the executive wishes to maintain standard, wishes to reach a certain quality of production, and that the worker has to be goaded in some way to do this. Again and again we forget that the worker is often, usually I think, equally interested, that his greatest pleasure in his work comes from the satisfaction of worthwhile accomplishment, of having done the best of which he was capable.

The manager cannot share his power with division superintendent or foreman or workman, but he can give them opportunities for developing their power.

Majority rule rests on numbers; democracy rests on the well-grounded assumption that society is neither a collection of units nor an organism but a network of human relations.

There is too great a tendency (perhaps encouraged by popular journalism) to deal with the dramatic moments, forgetting that these are not always the most significant moments. ... To find the significant rather than the dramatic features of industrial controversy, of a disagreement in regard to policy on board of directors or between managers, is essential to integrative business policies.

Democracy is not brute numbers; it is a genuine union of true individuals...the essence of democracy is creating. The technique of democracy is group organization.