I understand that people can start to say stop it, let me have a break and look at my emails without having an ad pop up.

We have to keep transforming ourselves to stay relevant for the future.

I have always been obsessed by the company and making sure that the company is the most contemporary, the most modern of all the players, and delivering the most accurate service for our client.

We all say data is the next white oil. [Owning the oil field is not as important as owning the refinery because what will make the big money is in refining the oil. Same goes with data, and making sure you extract the real value out of the data.]

Programmatic is a great thing. Let's be clear there's a zillion websites. It's extremely difficult to address messages.

I take around 60 trips a year for business so I can't say that I enjoy the act of travelling itself. I wish I could be transported to my destination without having to go on the journey to get there.

Sometimes you believe that you are targeting a 25-35-year-old young woman and you see that there is a crowd of 78-year-old people who are coming to buy some underwear, so it's not exactly the same kind of underwear that you have to sell.