Above all, leadership is a position of servanthood.

The leader is the servant who removes the obstacles that prevent people from doing their jobs.

Intimacy is at the heart of competence. It has to do with understanding, with believing, and with practice. It has to do with the relationship to one's work.

Leadership is liberating people to do what is required of them in the most effective and humane way possible.

By ourselves we suffer serious limitations. Together we can be something wonderful.

Jazz, like leadership, combines the unpredictability of the future with the gifts of individuals.

Trust grows when people see leaders translate their personal integrity into organizational fidelity. At the heart of fidelity lies truth-telling and promise-keeping.