Above all, leadership is a position of servanthood.

We see a decline of civility, and, sadly, it’s often modeled by the very people from whom we have the least right to expect it.

To be a leader means, especially, having the opportunity to make a meaningful difference in the lives of those who permit leaders to lead.

A friend of mine characterizes leaders simply like this: Leaders don't inflict pain. They bear pain.

Understanding and accepting diversity enables us to see that each of us is needed.. It also enables us to begin to think about being abandoned to the strengths of others, of admitting that we cannot know or do everything.

The leader is the servant who removes the obstacles that prevent people from doing their jobs.

Trust cannot be bought or commanded, inherited or enforced. To maintain it, leaders must continually earn it.