Above all, leadership is a position of servanthood.

Leadership is liberating people to do what is required of them in the most effective and humane way possible.

In the end, it is important to remember that we cannot become what we need to be by remaining what we are.

Understanding and accepting diversity enables us to see that each of us is needed.. It also enables us to begin to think about being abandoned to the strengths of others, of admitting that we cannot know or do everything.

No question about it: potential is wrapped in great mystery. Like rainbows, which are really circles-we see only the upper halves, the horizon hides the rest-potential never reveals its entirety.

The simple act of recognizing diversity in corporate life helps us to connect the great variety of gifts that people bring to the work and service of the corporation.

Leadership is much more an art, a belief, a condition of the heart, than a set of things to do.