The leader is the servant who removes the obstacles that prevent people from doing their jobs.

In most vital organizations, there is a common bond of interdependence, mutual interest, interlocking contributions, and simple joy.

If you want the best things to happen in corporate life you have to find ways to be hospitable to the unusual person. You don't get innovation as a democratic process. You almost get it as an anti-democratic process. Certainly you get it as an antithetical process, so you have to have an environment where the body of people are really amenable to change and can deal with the conflicts that arise out of change an innovation.

Earning trust is not easy, nor is it cheap, nor does it happen quickly. Earning trust is hard and demanding work. Trust comes only with genuine effort, never with a lick and a promise.

Integrity in all things precedes all else. The open demonstration of integrity is essential.

In the end, it is important to remember that we cannot become what we need to be by remaining what we are.

Leadership is like third grade: it means repeating the significant things.