Earning trust is not easy, nor is it cheap, nor does it happen quickly. Earning trust is hard and demanding work. Trust comes only with genuine effort, never with a lick and a promise.

The greatest thing is, at any moment, to be willing to give up who we are in order to become all that we can be.

We can accomplish more together than we can alone.

Understanding the diversity of our gifts enables us to begin taking the crucial step of trusting each other.

The first responsibility of a leader is to define reality.

Leaders who keep promises and followers who respond in kind create an opportunity generate enormous energy around their commitment to serve others.

Trust grows when people see leaders translate their personal integrity into organizational fidelity. At the heart of fidelity lies truth-telling and promise-keeping.