When things go awry, trust powers the generators until the problem is fixed.

Above all, leadership is a position of servanthood.

The greatest thing is, at any moment, to be willing to give up who we are in order to become all that we can be.

The simple act of recognizing diversity in corporate life helps us to connect the great variety of gifts that people bring to the work and service of the corporation.

We cannot avoid growing old; but we can avoid growing cold.

The key elements in the art of working together are how to deal with change, how to deal with conflict, and how to reach our potential...the needs of the team are best met when we meet the needs of individual persons.

Intimacy is at the heart of competence. It has to do with understanding, with believing, and with practice. It has to do with the relationship to one's work.