When things go awry, trust powers the generators until the problem is fixed.

A friend of mine characterizes leaders simply like this: Leaders don't inflict pain. They bear pain.

We see a decline of civility, and, sadly, it’s often modeled by the very people from whom we have the least right to expect it.

Intimacy is at the heart of competence. It has to do with understanding, with believing, and with practice. It has to do with the relationship to one's work.

Integrity in all things precedes all else. The open demonstration of integrity is essential.

Change without continuity is chaos. Continuity without change is sloth-and very risky.

Leaders should leave behind them assets and a legacy.