Innovation is the lifeblood of an organization. Knowing how to lead and work with creative people requires knowledge and action that often goes against the typical organizational structure. Protect unusual people from bureaucracy and legalism typical of organizations.

By ourselves we suffer serious limitations. Together we can be something wonderful.

Leaders don't inflict pain - they share pain.

In most vital organizations, there is a common bond of interdependence, mutual interest, interlocking contributions, and simple joy.

Trust comes only with genuine effort, never with a lick and a promise.

Leadership is much more an art, a belief, a condition of the heart, than a set of things to do.

Trust grows when people see leaders translate their personal integrity into organizational fidelity. At the heart of fidelity lies truth-telling and promise-keeping.