Leaders should leave behind them assets and a legacy.

To be a leader means, especially, having the opportunity to make a meaningful difference in the lives of those who permit leaders to lead.

The signs of outstanding leadership appear primarily among the followers. Are the followers reaching their potential? Are they learning? Serving? Do they achieve the required results? Do they change with grace? Manage conflict?

The simple act of recognizing diversity in corporate life helps us to connect the great variety of gifts that people bring to the work and service of the corporation.

When things go awry, trust powers the generators until the problem is fixed.

Leadership is liberating people to do what is required of them in the most effective and humane way possible.

Earning trust is not easy, nor is it cheap, nor does it happen quickly. Earning trust is hard and demanding work. Trust comes only with genuine effort, never with a lick and a promise.