Silicon Valley is 130 miles from Sacramento, but it might as well be a million miles away given how it operates.

Most of us can't even begin to imagine.

I got to get the right people in the right job. Because a lot of costs can be taken out in the context of your administration without the legislature.For example, using technology to do more with less. Using technology to fight fraud. Reorganizing and streamlining can be done within the context of the administration.

I think we can be the very best place to start a business, to grow a business, to invent a new technology, to change the world, to change the country. But we've got a lot of work to deliver a new California to the people of California.

I want to work with the teachers' union. But as I said out there, we have to put the kids first and we are letting down a generation of California children. It's not acceptable.

Silicon Valley is 130 miles from Sacramento, but it might as well be a million miles away given how it operates.

The fact that used cars is our largest category is a good example. We would not have sat in a conference room and said, "Hey, how about used cars?" So what can be learned that is extensible to other companies is to ask what are your customers doing with your products that maybe you didn't anticipate that they would do? How do you think of your customers as your research and development lab, as opposed to having an R&D lab at headquarters?