Our business is about technology, yes. But it's also about operations and customer relationships.

By questioning all the aspects of our business, we continuously inject improvement and innovation into our culture.

One of the things was to create a kind of amnesty environment.

It's through curiosity and looking at opportunities in new ways that we've always mapped our path at Dell. There's always an opportunity to make a difference.

The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it for both. We don't really care, as long as we're selling the one the customer wants.

It's exciting to see how fast your kids learn and grow. I'm not too worried about them, particularly the ones who like to break rules and don't follow instructions; those are the ones that will do just fine because they know what's important to them.

We are all gifts to each other, and my own growth as a leader has shown me again and again that the most rewarding experiences come from my relationships.