The key is to listen to your heart and let it carry you in the direction of your dreams. I've learned that it's possible to set your sights high and achieve your dreams and do it with integrity, character, and love. And each day that you're moving toward your dreams without compromising who you are, you're winning.

You don't have to be a genius or a visionary or even a college graduate to be successful. You just need a framework and a dream.

Celebrate for a nanosecond.

The point is, you can't keep doing the same thing and expect it to keep working.

By questioning all the aspects of our business, we continuously inject improvement and innovation into our culture.

The key to using the Internet to extend and build relationships is to view ownership of information differently-you need to bring customers inside your business to create information partnerships ... relationships become the differentiator, more than products or services. Businesses become intertwined.

If you want to sustain excellence over a long time, you'd better come up with a system that works well. Anyone can sprint for a little while, but you can't sprint for forty years.