The key to using the Internet to extend and build relationships is to view ownership of information differently-you need to bring customers inside your business to create information partnerships ... relationships become the differentiator, more than products or services. Businesses become intertwined.

If you're happy, that's probably the most important thing. Everyone probably has their own definition of success, for me it's happiness. Do I enjoy what I'm doing? Do I enjoy the people I'm with? Do I enjoy my life?

If you want to sustain excellence over a long time, you'd better come up with a system that works well. Anyone can sprint for a little while, but you can't sprint for forty years.

We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help.

Try never to be the smartest person in the room. And if you are, I suggest you invite smarter people... or find a different room.

It's through curiosity and looking at opportunities in new ways that we've always mapped our path at Dell. There's always an opportunity to make a difference.

Don't spend so much time trying to choose the perfect opportunity, that you miss the right opportunity.