The point is, you can't keep doing the same thing and expect it to keep working.

I always knew I wanted to run a business someday.

With the understanding that you will face tough times and amazing experiences, you must also commit to the adventure. Just have faith in the skills and the knowledge you've been blessed with and go.

There's always an opportunity to make a difference

It's exciting to see how fast your kids learn and grow. I'm not too worried about them, particularly the ones who like to break rules and don't follow instructions; those are the ones that will do just fine because they know what's important to them.

We are all gifts to each other, and my own growth as a leader has shown me again and again that the most rewarding experiences come from my relationships.

The key to using the Internet to extend and build relationships is to view ownership of information differently-you need to bring customers inside your business to create information partnerships ... relationships become the differentiator, more than products or services. Businesses become intertwined.