If you look at innovation, it doesn't just occur in the lab.

Ignore the people who tell you it won't work, and hire people who embrace your vision.

Whether you've found your calling, or if you're still searching, passion should be the fire that drives your life's work.

I'm a big believer in online communities and in user-generated content.

You don't have to be a genius or a visionary or even a college graduate to be successful. You just need a framework and a dream.

We were always focused on our profit and loss statement. But cash flow was not a regularly discussed topic. It was as if we were driving along, watching only the speedometer, when in fact we were running out of gas.

The key to using the Internet to extend and build relationships is to view ownership of information differently-you need to bring customers inside your business to create information partnerships ... relationships become the differentiator, more than products or services. Businesses become intertwined.