If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?

Celebrate for a nanosecond.

Recognize that there will be failures, and acknowledge that there will be obstacles. But you will learn from your mistakes and the mistakes of others, for there is very little learning in success.

If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?

One of the things was to create a kind of amnesty environment.

Anything that can be measured can be improved

Wearable devices are here to stay, and they'll only get more sophisticated and effective as they evolve. Until now, most of us have made our health and fitness decisions based on what we think we know about ourselves. Advancements in technology - wearables and otherwise - will eventually take much of the guess work out of healthy living.