Many business leaders today view their jobs as entailing responsibility for the welfare of the wider community. These individuals do not define themselves as profit-making machines whose only reason for existing is to satisfy escalating expectation for immediate gain.

If we know what that set point is, we can predict fairly accurately when you will be in flow, and it will be when your challenges are higher than average and skills are higher than average.

Without the capacity to provide its own information, the mind drifts into randomness.

The more a person feels skilled, the more her moods will improve; while the more challenges that are present, the more her attention will become focused and concentrated.

...if we expended all our energies solely on taking care of our own needs we would stop growing. In that respect what we call "soul" can be viewed as the surplus energy that can be invested into change and transformation. As such, it is the cutting edge of evolution.

Repeatedly we question the necessity of our actions and evaluate critically the reasons for carrying them out. But in flow there is no need to reflect, because the action carries us forward as if by magic.

In large organizations the dilution of information as it passes up and down the hierarchy, and horizontally across departments, can undermine the effort to focus on common goals.