While Safeco's turnaround is one of the greatest things I have ever participated in, the heart-wrenching decisions to let people go will stay with me forever.

The payroll tax increase was destructive financially, it took what was a close call and made it a bad call.

Those who have gone through a divorce know the pain and special challenges of raising a child under such circumstances.

There is no progress without risk, and in an environment where change is accelerating, risks are multiplying and businesses are increasingly complex, companies need strong, innovative partners to help manage their risk. Our brand clearly sets XL apart as the strong, innovative partner needed in today's market.

You have to understand, I grew up in the shadow of the Safeco tower.

I'm going to explore the possibility that my future work could be in public service rather than corporate work.

While Safeco's turnaround is one of the greatest things I have ever participated in, the heart-wrenching decisions to let people go will stay with me forever.