Just to have the confidence to say, "Which end of that spectrum am I usually on?" That's been very helpful to me. Because it's a really awkward setting.

The web as a platform is the most powerful platform we have ever seen.

Usually, you know, you're at a table and you're the only woman, you've got this idea, you finally speak up - I mean, I've been in some settings where every head turns toward me and then they all turn away as if I've never spoken. Which I think happens when whatever I said was so out of the blue, or so awkward, that they just didn't know how to respond.

There's the classic charitable contribution, which we receive thousands, and we're extremely grateful and they often come with notes from people, which are very heartwarming, about how much difference our products have made in their life on the Internet.

The Mozilla project is big in terms of lines of code and complexity.

We're also looking a lot at graphics and video. We've done a lot on a deep technical level to make sure that the next version of Firefox will have all sorts of new graphics capabilities. And the move from audio to video is just exploding. So those areas in particular, mobile and graphics and video, are really important to making the Web today and tomorrow as open as it can be.

I've learned that for many people, change is uncomfortable. Maybe they want to go through it, and they can see the benefit of it, but at a gut level, change is uncomfortable.