You can manage what you do not understand; but you cannot lead it.

The central activity of engineering, as distinguished from science, is the design of new devices, processes and systems.

Knowledge without know-how is sterile. We use the word academic in a pejorative sense to identify this limitation.

If you try to improve the performance of a system of people, machines, and procedures by setting numerical goals for the improvement of individual parts of the system, the system will defeat your efforts and you will pay a price where you least expect it.

You can manage what you do not understand; but you cannot lead it.

Quality in education is what makes learning a pleasure and a joy.

When teachers are forced to teach to the test, students get bored and genuine education ceases, no matter what the test scores may say… The examination as a test of the past is of no value for increased learning ability. Like all external motivators, it can produce a short term effect, but examinations for the purpose of grading the past do not hook a student on learning for life.