I think the fashion industry was slightly put off by people they didn't know. They were presented with things like 20-gatefold color brochures.

I graduated from the University of California, Los Angeles, with an English literature degree and travelled for a year before going to work.

I think fashion is actually very good training for being in the tech world, because it's all about moving on to the next thing, looking for the next thing, not getting stuck in the past.

British fashion is a serious business. The British fashion industry is worth £21bn to the U.K. economy and employs 819,000 people across the country.

I just wear what I like and lots of it is British.

Touching clothes is just shopping foreplay, but it's changing. After all, you don't need to try a Mercedes to know that you'd like one.

I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There will be too many of all of them. The strongest ones, the ones who offer the best customer experience, will survive.