Deep listening is the kind of listening that can help relieve the suffering of another person. You can call it compassionate listening. You listen with only one purpose: to help him or her to empty his heart. Even if he says things that are full of wrong perceptions, full of bitterness, you are still capable of continuing to listen with compassion. Because you know that listening like that, you give that person a chance to suffer less.
Nhat HanhGo back to the breathing and try to be in that moment deeply. Because there is a possibility to handle every kind of event and the essential is to keep the peace in yourself.
Nhat Hanh