By the year 2000, most Americans will be online one way or another.

You go to developing countries today and you'll find automobiles that you haven't seen since you're childhood and that's because they really are valuable, they're taken care of, they're repaired, and when something breaks, they just don't buy a new one, they actually fix it.

There is a belief that children drop out of school because they're needed by their families to work, or the little girls are needed to take care of younger siblings. It turns out that's not really true.

Companies cannot really see beyond their current customer base. They explicitly or implicitly do things to protect their current customers. And the last person to want real change is your customer. This is why most new ideas come from small companies that have nothing to lose.

Nature is pretty good at networks, self-organizing systems. By contrast, social systems are top-down and hierarchical, from which we draw the basic assumption that organization and order can only come from centralism.

Most children in the world go to schools in two shifts, there's a morning shift and an afternoon shift.

It's even hard for people to imagine today that telephones were wired, and they certainly were and you went to the end of a wire to make a phone call.